Medical Assistance

Medical Assistance in Israel

We are a medical assistance and healthcare provider in Israel. We collaborate with numerous international Health and Travel Insurance companies and can accept their guarantee of payment to cover your medical expenses.

Guarantee of Payment

A Guarantee of Payment (GOP) from an insurance company is a formal assurance provided by your insurer to a healthcare provider, confirming that the insurer will cover specified medical expenses for a policyholder. This document is typically issued before the medical service is provided, ensuring that the provider will receive payment for the agreed-upon services.

This is how it works:

1. After reviewing your medical case, we will offer you our healthcare services. This includes detailed information about the upcoming treatment or medical exam you have requested, along with an estimated cost.

2. Once you have a cost you can decide which option to choose:

The first option is to make payment directly to Medex for the medical service and then submit a claim for reimbursement to your insurance. In this case, Medex will assist you with all the documents, such as medical summaries, invoices, etc.
The second option is to request a Guarantee of Payment for Medex from your insurance. Once we receive the GOP we will arrange the requested medical service without any payment from your side.

Our Health Insurance partners

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We are here to help you.

Please don’t hesitate to contact us.

NOTE: Please provide the most detailed information regarding your case, including your CONTACTS, AGE, the PROCEDURE you’re requesting, and your LOCATION in Israel.

Detailed explanation of how Guarantee of Payment works

Pre-Authorization:
The healthcare provider (Medex) requests pre-authorization from the insurance company before delivering non-emergency services to the patient. This step ensures that the services are covered under the patient’s insurance policy.

Insurance Company Review:
The insurer reviews the request to determine whether the proposed medical services are necessary and covered under the patient’s policy. This may involve evaluating the patient’s medical history, the proposed treatment plan, and the policy details.

Issuance of GOP:
- Upon approval, the insurance company issues a GOP to the healthcare provider. This document outlines the specific services covered, the maximum amount payable, and any terms or conditions associated with the payment.
Direct Billing:
- With the GOP in place, the healthcare provider(Medex) can proceed with the treatment, knowing they will receive payment directly from the insurance company. The patient typically does not need to pay upfront for the covered services, except for any applicable deductibles, co-pays, or uncovered expenses.
Submission of Claims:
- After providing the services, the healthcare provider (Medex) submits the medical claims along with the GOP to the insurance company for processing and payment.